Privacy policy 🔑


When handling your information, TheLifeSigns may be acting as both a Controller and a Processor as those terms are defined under the European Union's General Data Protection Regulation (GDPR).

TheLifeSigns takes user privacy seriously. This Policy describes how we handle information collected in relation to access and use of (the 'Site'). When you access or use the Service, you are deemed to consent to the collection, use, retention, transfer, structuring, manipulation, storage, transmission and/or disclosure (collectively, processing) of your information as described in this Policy and in accordance with applicable laws.

Information About Your Accounts on Third-Party Services

TheLifeSigns provides the ability to log in to the Service using your Google account. If you authenticate yourself using this service, you grant us access to your email address, and, if available, your name, photo, and username associated with them. We do not receive your password.

Contact Information 

When you contact via email, you may be provide us, in addition to the content of your message, your name and email address and any information you choose to provide us in relation to your inquiry. When you contact us for support or feedback, your information is used solely to respond to your request. We do not use your information for marketing. TheLifeSigns may occasionally send you an email to tell you about new features, solicit your feedback, or just keep you up to date with what’s going on with TheLifeSigns.

Submitting the Personal Information of others

When you submit the Personal Information from others (Monitored persons, or buddies), you are responsible for informing them about TheLifeSigns, and for obtaining any necessary consent or authority from them. You may also choose to validate their email address through TheLifeSigns. We will send them a invitation email to the address you provide. Please ensure that you only submit email addresses of individuals with whom you have a relationship and who would want to receive the message.

Information Posted on TheLifeSigns (User content)

Users can create ‘dashboards’ where they can create teams consisting of the person to be monitored and buddies. These dashboards also contain the email sending schedules and information what should be done in case the monitored person no longer responds to life signs. If you are contributing to a dashboards, we advise you to exercise caution when sharing personal information regardless of the privacy level. The creator of a dashboard can add buddies at any time. Links to the website in emails have another catch. Since a link is a combination of characters, it is theoretically possible for someone to access a secret by guessing its link, although this chance is extremely low.

Information We Track Automatically

When you use the Service, we may automatically collect information, including personal information, about you and how you use the Service. This information is necessary for the adequate performance and, to enable us to comply with legal obligations and given our legitimate interest in being able to provide and improve the Service.

Information Collected Using Cookies

Cookies are data that a website can store on a users web browser for a duration of time. Every website stores its own set of cookies and, by design, one website cannot read the cookies of another website.

TheLifeSigns cookies are used to:

Information Related to Your Location

An IP address is an address assigned to any device connected to the Internet. Depending on where you are, your IP address can be unique to your computer, or shared among many devices. An IP address can be used to locate the device it is assigned to, and in turn the user using it.

When you use the Service, we may collect your IP address for:

How Long We Retain Information

TheLifeSigns will keep information for as long as necessary to provide the Service under our Terms and Conditions and other relevant agreements between you and TheLifeSigns. We will discard personal information when you no longer want to use the system. (delete your account) We will also not keep any information the processing of which has been objected to, or for which a request for erasure has been made, beyond the legally required to complete such a request (usually 30 days).

Your GDPR Rights

Customers based in the European Union or the European Economic Area shall have the following data subject rights in line with the European Union General Data Protection Regulation:

International Operations and Data Transfers

We may transfer, store, and process your Personal Data with service providers based in Europe, India, Asia Pacific, and North and South America. Laws in these countries may differ from the laws applicable to your country of residence. For example, information collected within the European Economic Area (the “EEA”) may be transferred, stored, and processed outside of the EEA for the purposes described in this Privacy Policy.

How We Secure Information

TheLifeSigns takes all measures reasonably necessary to protect against the unauthorized access, use, alteration or destruction of potentially personally-identifying and personally-identifying information. Your account is protected by a password you set and are responsible for keeping safe. When entering information into our system such as passwords or financial information, all if this is done securely using SSL.

Although we make concerted good faith efforts to maintain the security of personal information, and we work hard to ensure the integrity and security of our systems, no practices are 100 percent immune, and we cannot guarantee the security of information. Outages, attacks, human error, system failure, unauthorized use or other factors may compromise the security of user information at any time. If we learn of a security breach, we will attempt to notify you electronically (subject to any applicable laws) so that you can take appropriate protective steps; for example, we may post a notice on our Site or elsewhere on the Service, and email to your email address on file. Depending on where you live, you may have a legal right to receive notice of a security breach in writing.

You are also responsible for helping to protect the security of your Personal Information. For instance, never invite person you do not have a relationship with.

Whom Do We Share the Collected Information With?

First and foremost, you should know that TheLifeSigns does not sell or rent your personal information to any third-party for any purpose. Information can be shared with other TheLifeSigns users through the Service When you collaborate with other people, they can see your profile photo, name, and username and emergency instructions provided. TheLifeSigns discloses personally-identifying information only to those of its employees, contractors and affiliated organizations that need to know that information in order to process it on TheLifeSigns’ behalf or to provide services available at TheLifeSigns’ websites, and that have agreed not to disclose it to others. Some of those employees, contractors and affiliated organizations may be located outside of your home country. By using TheLifeSigns’ websites, you consent to the transfer of such information to them.

Information Shared with Third Parties

We may share aggregated information (information about our users that we combine together so that it no longer identifies or references an individual user) and other de-identified or non-personally identifiable information, with users, partners, press, or other third-parties in order to, for example, demonstrate how TheLifeSigns is used, spot industry trends, or to provide marketing materials for TheLifeSigns. Any aggregated information and non-personalized information shared this way will not contain any personal information.

Information Disclosed to Fulfil Legal Obligations

We may disclose personal information if necessary to comply with the law, such as complying with a subpoena or other legal process. We may need to disclose personal information where, in good faith, we think it is necessary to protect the rights, property, or safety of TheLifeSigns, our employees, our community, or others, or to prevent violations of our Terms of Service or other agreements. This includes, without limitation, exchanging information with other companies and organizations for fraud protection or responding to law enforcement and government requests. Where appropriate, we may notify users about the legal requests, unless (i) providing notice is prohibited by the legal process itself, by court order we receive, or by applicable law; (ii) we believe that providing notice would be futile, ineffective, create a risk of injury or bodily harm to an individual or group, or create or increase a risk of fraud upon TheLifeSigns, or its users. In instances where we comply with legal requests without notice for these reasons, we will attempt to notify that user about the request after the fact where appropriate and where we determine in good faith that we are no longer prevented from doing so.

Information Disclosed Pursuant to Business Transfers

Over time, TheLifeSigns may grow and reorganize. We may share your personal information with affiliates such as a parent company, subsidiaries, joint venture partners or other companies that we control or that are under common control with us, in which case we will require those companies to agree to use your personal information in a way that is consistent with this Policy. In the event that all or a portion of TheLifeSigns or its assets are acquired by or merged with a third-party, personal information that we have collected from users would be one of the assets transferred to or acquired by that third-party. This Policy will continue to apply to your information, and any acquirer would only be able to handle your personal information as per this Policy (unless you give consent to a new policy). We will provide you with notice of an acquisition within 30 days following the completion of such a transaction, by posting on our homepage, or by emailing you on your email address on file. If you do not consent to the use of your personal information by such a successor company, you may request its deletion from the company. In the unlikely event that TheLifeSigns goes out of business, or files for bankruptcy, we will protect your personal information, and will not sell it to any third-party.

Information Shared to Enforce Content Policy

To make sure that all content on TheLifeSigns conforms to our content policy, we run all user content, no matter the privacy, through a series of automated checks. If any content is flagged to be in violation of our content policy, an authorized personnel at TheLifeSigns may look at it to determine the appropriate action to be taken against that content. This helps us keep the Service safe and appropriate for all users.

Children and our services

Our services are not directed towards children and you may not use our service if you are under the age of 13. You must also be old enough to consent for the processing of your personal data in your country. In certain countries, we may allow a parent or guardian to consent for you on your behalf.

Changes to This Privacy Policy

We may update this privacy policy to reflect changes to our information practices. If we make any material changes we will notify you by email (sent to the e-mail address specified in your account) or by means of a notice on our website prior to the change becoming effective. We encourage you to periodically review our Privacy Policy for the latest information on our privacy practices.

Contact Us

If you have any questions, concerns, or complaints regarding this Policy or our data processing activities, please contact by email at [email protected]:

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